Shipping Policy
📦 Shipping Policy
✨ Custom Name/Message Jewellery (Made-to-Order)
These pieces are crafted and shipped via our trusted global carriers. Please allow 7–14 business days for production.
Delivery times are estimates only. Orders often arrive sooner, but we will do our best to complete your piece as quickly as possible. We appreciate your patience with custom pieces. They’re worth the wait.
|
Destination |
Estimated Delivery Time |
Standard Shipping Fee |
|
Australia |
10–20 business days (includes 7–14 business days production time) |
FREE Shipping |
|
United States |
10–20 business days (includes 7–14 business days production time) |
$10.50 USD Free shipping over $80 USD. |
|
United Kingdom |
15–30 business days (includes 7–14 business days production time) |
$5.00 EUR Free shipping over $60 EUR. |
|
New Zealand |
15–30 business days (includes 7–14 business days production time) |
$12.00 NZD Free shipping over $120 NZD. |
|
Canada |
15–20 business days (includes 7–14 business days production time) |
$11.50 CAD Free shipping over $150 CAD. |
💛 Ready-to-Ship Jewellery
These items are ready to be shipped and processed within 1–2 business days.
|
Destination |
Standard Shipping |
Express Shipping |
|
Australia |
FREE Standard Shipping |
Free Express Shipping over $170 AUD (2–3 business days) $15 AUD under $150 |
|
United States |
Free Standard Shipping over $80 USD (5–9 business days) $15 USD under $80 |
Free Express Shipping over $180 USD (3–6 business days) $25 USD under $180 |
|
United Kingdom |
Free Standard Shipping over £70 GBP (7–10 business days) £15 under £70 |
Free Express Shipping over £100 GBP (5–7 business days) £22 under £100 |
|
Canada |
Free Standard Shipping over $110 CAD (5–10 business days) $20 CAD under $110 |
Free Express Shipping over $180 CAD (3–6 business days) $35 CAD under $180 |
|
New Zealand |
Free Standard Shipping over $110 NZD (5–7 business days) $35 NZ under $110 |
Free Express Shipping over $180 NZD (2–5 business days) $18 NZ under $180 |
All orders come with a tracking number. You will receive it as soon as your order is ready to ship.
If your country is not listed we would be happy to arrange your order. Please get in touch at contact@onnesslabel.com
All US tariffs are included in the price. No hidden fees at checkout.
If your order includes made to order items they may ship separately from ready to ship items.
Shipping and Delivery Disclaimer: Onness Label is not responsible for delays caused by shipping carriers, customs processing, or circumstances outside our control. Estimated delivery times are provided as a guide only and are not guaranteed.
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on your first purchase
FREE SHIPPING
Free standard shipping on all AU orders over $90!
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